Advance 3.0 Privacy Policy

Effective Date: June 19, 2026
App Name: Advance 3.0
Company: DuraServ Corp

Advance 3.0 (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what data the Advance 3.0 app collects, how we use it, who we share it with, how long we retain it, and how you can contact us.

1. What Data the App Collects

Advance 3.0 may collect the following types of information:

Information You Provide Directly

We may collect information that you enter into the app, such as:

• Name
• Email address
• Job title / certification level
• Account login details
• Profile information
• Preferences or settings
• Content, notes, photos, files, or other information you submit through the app
• Customer support messages or feedback

App Usage Information

We may collect information about how you use Advance 3.0, including:

• Features you use
• Pages or screens viewed
• Actions taken in the app
• Time and frequency of use
• Error reports or crash logs

Device and Technical Information

We may collect certain technical information from your device, such as:

• Device type
• Operating system
• App version
• IP address
• Device identifiers
• Log data
• General location information, such as city or region, if derived from IP address

2. How We Use the Data

We use the information we collect to:

• Provide, operate, and maintain the Advance 3.0 app
• Create and manage user accounts
• Personalize the user experience
• Save user preferences and settings
• Improve app functionality, performance, and reliability
• Analyze usage trends and understand how users interact with the app
• Detect, prevent, and troubleshoot technical issues
• Respond to support requests, feedback, or inquiries
• Send service-related communications, such as account updates or security notices
• Comply with legal obligations

We do not use your personal information for purposes that are incompatible with this Privacy Policy without first providing notice or obtaining consent where required.

3. Who We Share Data With

We do not sell your personal information.

We may share information in the following limited circumstances:

Service Providers

We may share data with trusted third-party vendors who help us operate and improve Advance 3.0, such as providers of:

• Cloud hosting
• Data storage
• Analytics
• Crash reporting
• Customer support
• Authentication
• Email or notification delivery
• App development

These providers are only authorized to use the information as necessary to provide services to us.

Legal and Compliance Purposes

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

• Comply with legal obligations
• Respond to lawful requests from public authorities
• Protect our rights, privacy, safety, or property
• Prevent fraud, abuse, or security incidents
• Enforce our terms or policies

Business Transfers

If Advance 3.0 or its developer is involved in a merger, acquisition, financing, reorganization, or sale of assets, user information may be transferred as part of that transaction. If this happens, we will take reasonable steps to ensure your information remains protected.

With Your Consent

We may share information with third parties when you direct us to do so or give us permission.

4. Data Retention

We retain personal information only for as long as reasonably necessary to provide the Advance 3.0 app, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of data:

• Account information is retained while your account is active.
• Usage and analytics data may be retained for a limited period to improve the app.
• Support communications may be retained to resolve issues and maintain records.
• Legal or security records may be retained as required by law or for legitimate business purposes.

5. Your Choices and Rights

Depending on your location, you may have certain privacy rights, including the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Object to or restrict certain processing
Withdraw consent where processing is based on consent

6. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Advance 3.0 is not intended for children under the age of 13, or the minimum age required by applicable law. We do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the app, by email, or by other reasonable means.

The updated policy will be effective as of the date listed at the top of the policy.

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

DuraServ Corp
8951 Cypress Waters Blvd, Suite 200
Coppell, TX 75019
(800) 994-2361
privacy@duraservcorp.com